Job Description:

Essential Job Functions:

• Report to and work with assigned clients receiving non-residential services according to monthly units authorized.
• Read and know the content of the current Individual Support Plans (and its addendums) of the clients who are on their caseload.
• Provide support as specified in the personal plan, which may include accompaniment to medical appointments, recreational activities, church, community resources, performing personal hygiene tasks, etc.
• Provide training to the client in areas specified in the personal plan such as personal hygiene; money management; safety and wellness; household skills; meal preparation; medication management, etc.
• Document progress or lack of progress on goals and objectives as stated in the Individual Support Plan.
• Complete required documentation at the end of each shift worked, signed with full name and title.
• Obtain a receipt for each purchase made from client's money and record on appropriate ledger.
• Follow Department of Mental Health Medication Administration Certification guidelines when administering medications.
• Complete Event Reports in accordance with State guidelines.
• Maintain current certification in CPR and Standard First Aid.
• Attend meetings and specialized training as directed.
• Comply with the Corporate and Service Specific Employee Handbook.
• Participates in person centered plan meetings.
• Participates in the interviewing process and makes recommendations to the Regional Director or Day Program Director as to the hiring/firing of personnel.
• Ensures completed forms and needed paperwork are maintained in the client records.
• Trains staff in the individual's Support Plan.
• Oversees daily documentation and implementation of outcomes.
• Schedules staff or covers shifts for associates who are sick or must be absent from the work site.
• Participates in the development of positive behavioral support if needed.
• Available to direct support staff regarding any questions or concerns.
• Assists the Day Program Director in gathering monthly billing information to meet PFHCS accounting timelines.
• Ensure monthly drills are performed and documented according to regulations.
• Ensure health and safety of all program participants.
• Represent PFH at transitions, fairs, parent groups and other growth opportunities.
• Advocate for people we serve.; Provide effective leadership and management to staff.
• Assists with maintaining the Therap client record and monitoring staff documentation in Therap.
• Assists with all individuals' case records/Therap records and other documentation,

ensuring documentation is accurate.

• Assists with meetings with stakeholders as needed.
• Assists with client Monthly Summaries as needed.
• Performing Direct Support Staff duties when needed.
• Performs other duties as defined by the Day Program Director and/or Regional Director.

Knowledge, Skills, and Abilities:

• Must have a reliable means of communication;
• Must possess skills to read and understand written materials;
• Must possess skills to write clearly and legibly;
• Ability to operate calmly in a crisis, relate positively to funding sources, other

providers, employees, those we serve, families and the community.

Experience and Education Qualifications:

• Must be 18 years old with a high school diploma or GED.
• Must have at least 4 years of experience in the IDD field, a college degree or a combination of experience and college education equal to 4 years.

Supervisory Requirements:

• Provide supervision to Direct Support Staff and Primary Support Staff within Day Program and Day Services.
• Provide leadership and guidance to all aspects of services provided.
• Communicate the strategic direction of the organization and encourage participation by all associates.
• Provide leadership and guidance to all aspects of services provided.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all associates in order to achieve goals.
• Effectively communicate to associates any changes and news worthy events within the department or company to all associates.

Employment Requirements:

• Successful completion of background check including criminal record, driving record and abuse/neglect.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias Learning at the beginning of employment and annually thereafter.
• Three positive references;

• Must have appropriate, reliable transportation, proof of insurance, and a valid driver's license.

Physical Requirements:

• The physical demands vary depending on the support required by the client. While performing the duties of this job, the employee at times will be required to stoop, bend, use fine motor skills in extremities for cooking, cleaning, medication administration and operation of a vehicle, etc. The employee may occasionally lift and/or move up to 35 pounds.
• Must be physically able to perform CPR (as instructed in the CPR manual) and First Aid.
• May be required to assist with physical transfers or lifting, depending on the needed support of the clients.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.