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| Title: | Accounts Receivable Analyst |
|---|---|
| ID: | 200982 |
| Department: | Finance/Accounting |
| Location: | Kansas City, MO (RSC Corporate Headquarters) |
| Classification: | Regular |
| Status: | Full-Time |
At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you'll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman's, and Pangburn's have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let's continue making chocolate lovers happy!
A day in the life...
As the Accounts Receivable Analyst, you will be responsible for the daily reconciliation of customer accounts. You will maintain and reconcile the accounts receivable ledger and prepare management reports. In this position, you will also be responsible for collecting the revenue associated with the sale of Russell Stover product, managing risk in such a way as to assist with the overall profitability of Russell Stover Chocolates disputing invalid deductions, timely and accurately processing all valid deduction claims. As an Accounts Receivable Analyst, you should be passionate about your work and demonstrate ownership of your contribution to the team. You must be able to appropriately prioritize work to achieve goals and communicate effectively with internal and external customers.
What you will be doing...
Deductions
- Utilize vendor portals to obtain initial/additional documentation as it relates to a customer deduction.
- Work with the customers to ensure deduction backup is received timely.
- Review and identify reason code for all new deductions and short payments within 5 business days.
- Validate customers' claims within 30 days.
- Timely and accurate processing of all claims identified on the monthly aging report, once determined to be valid and all supporting documentation is gathered. Must meet targeted transactions clearly on a monthly basis. Minimum of 90% accuracy is required with 100% accuracy being the goal.
- Timely bill back of those claims deemed to be invalid.
- Work with sales to provide them the documentation they will need in order to discuss repayment with the buyer.
- Timely and continued follow-up with sales & customers on resolution. Minimum follow-up of twice per month.
- Review other credits posted to the customer account and apply them to the deductions where necessary. 100% accuracy is the goal, a minimum of 90% accuracy is required.
- Timely validation and processing of all outdated candy credit deductions.
- Timely validation of all non- compliance fines.
Collections
- Develop positive working relationships with internal and external customers.
- Utilize vendor portals where necessary to monitor the payment status of invalid claims.
- Responsible for making recommendations to management on any account that needs to be escalated.
- Identify and validate all invoices that are not paid in full in a timely manner.
- Make daily B2B calls to ensure EDI processes are running smoothly.
- All collection efforts are to be documented.
Other Responsibilities
- Record and track all invalid claims, maintaining the status of the claim until resolution.
- Month-end reporting on the status of all remaining open claims on the invalid claims, credit balance, and aging reports.
- Communication with sales on all unauthorized product claims to ensure the item is either removed as an item available to order, or the item is added to the customer's database. Minimum follow-up of once per month.
- Other special tasks or projects as assigned by management.
Do you have what it takes?
(Basic Qualifications)
- Minimum 3 years of deductions and AR experience.
- Proficiency with Microsoft Office applications including Excel, Word, and Outlook.
- Strong organizational, analytical, and problem-solving skills required.
- Excellent written and verbal communication skills.
- Must be able to perform with limited supervision.
- Must be a positive team player.
- Must have problem-solving skills.
- Ability to meet assigned deadlines.
(Preferred Qualifications)
- 5 years prior deductions, collections, and general AR experience.
- CPG experience is a plus.
- Bachelor's degree in Accounting, Economics, or Finance or relevant experience.
- SAP experience
- HighRadius experience
At Russell Stover Chocolates, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.
We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.
Make Happy. Work Happy.
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Russell Stover Chocolates is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.