UMKC Information Services, Department of Technology Management on Volker Campus

We are seeking an Audiovisual Installation and Support Technician to join UMKC Information Services. In this role, you will be responsible for providing technical support to various academic units and ensuring the seamless operation of audiovisual (AV) equipment during classes, meetings, and events. Collaborating closely with academic units and our Information Services team, you will implement and maintain AV hardware to meet the diverse needs of our faculty, staff, students, and community.

Location: Health Sciences Campus

The AV Install Service Technician will support multiple academic units by providing technical support for all associated classes, meetings, and events. They will complete and support AV hardware implementations and will work closely with UMKC academic units and UMKC's Information Services team to ensure all support needs are met.

Successful applicants will be organized, detail-oriented individuals, who can remain calm and problem solve in fast-paced situations. This individual will be expected to provide exceptional customer service to our faculty, staff, students, and community. Work performed is often time sensitive, therefore prioritization skills are very important. Duties include but are not limited to:

Core Job Accountabilities:

* Installation, maintenance, and operation of AV systems.

* Instructing Student, Faculty, Staff and the public on the safe and proper use of AV equipment.

* Troubleshoot, repair, maintain, and adjust audiovisual equipment, including projectors, document cameras, microphones, public address systems and speakers.

* Assisting and supervising repairs completed by internal or external technicians.

* Participating in projects as needed, such as video production and lectern computer maintenance.

* Operate specialized classroom and laboratory technology with technician assistance.

* Regularly inspect classroom AV equipment and perform preventative maintenance.

* Communicate progress and resolutions of technology issues to stakeholders.

* Assist users in utilizing audiovisual equipment and systems.

* Collaborate with full-time AV staff to develop documentation on equipment usage.

* Manage inventory of AV equipment.

• High school diploma or equivalent
• Two years of related work experience including experience with projection, sound engineering, live event support (audiovisual), control systems and related audiovisual technologies
• Knowledge of the principles of electronics, ability to make repairs on audiovisual equipment, and operate equipment
• Ability to operate and instruct others in the operation of audiovisual equipment
• Superior non-verbal, oral, and written communication skills
• Excellent analytical and problem-solving skills
• Experience with Zoom and Microsoft Teams
• Good organizational/prioritization skills
• Ability to explain complex information and technologies in simple terms

• Bachelor's degree
• Previous experience with Audio Visual equipment and systems

Up to $18.00 - $23.00 per hour commensurate with education, experience, and internal equity.

Applications will be reviewed on an ongoing basis until right candidate is identified. Our target start date is July 1.

Additional Requirements

Ability to manage technical requests professionally, even in stressful situations.

Capability to lift or maneuver objects up to 75 lb., with or without accommodation, and team lift up to 150 lb.

Possession of a current valid driver's license.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

Full-time (100% FTE), benefit-eligible, non-exempt (hourly) position

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.